By accessing and using our platform, you agree to be bound by these Terms & Conditions. Please read them carefully before registering or playing on our site.
You must be at least 18 years old (or the age specified in your jurisdiction) to play on our platform. You must also meet all applicable eligibility requirements for gambling in your country or region.
The minimum age requirement is 18 years old, as set by law and enforced through verified identity checks. This applies globally to ensure a responsible gaming experience.
We are committed to complying with international regulations on online gaming. Due to restrictions in various countries and territories, we cannot accept registration or gameplay from the following places:
These restrictions may be subject to change. Before registering or playing on our site, please verify that you are located in a territory we serve.
When creating an account, you must provide accurate information and comply with all registration rules as set by us. You agree not to use third-party software or services to automate the registration process.
Each user is allowed only one active account on our platform. Registering multiple accounts under different names or sharing access may result in suspension, closure of your accounts, and/or loss of winnings.
We are committed to ensuring that you comply with anti-money laundering regulations and all applicable laws regarding identity verification (KYC). To play on our site, we require:
Failure to provide valid ID or account accuracy will result in restrictions or closure of your accounts.
You must ensure the information you submit when registering is accurate and up-to-date. This includes contact details, payment methods, and other relevant data. You agree to notify us promptly if any changes occur that require updating this information.
Your account security is crucial for protecting your assets and ensuring fair gameplay. Use strong login credentials (at least 12 characters), never share your password with others, and monitor activity on your accounts regularly.
Keep your logins secure by following best practices:
Please report any security breaches as soon as you detect them.
We take a strong stance against exploiting our site's resources through automated scripts (bots), colluding with other players for unfair advantages, spreading malware or viruses, attempting to register multiple accounts under different names, engaging in multi-accounting practices, altering the outcome of games using unauthorized methods, creating duplicate accounts by modifying registration data, using prohibited software tools that assist you in manipulating the game, falsifying bets (click-jacking), employing VPNs/ proxy servers, and committing any other form of unfair play or misuse.
Engaging in such activities may lead to account suspension or termination without notice.
Bonuses are provided as part of our promotional offerings but can be subject to specific terms. You agree not to manipulate the bonus system by making multiple small bets, cashing out and then re-betting with your own money when playing bonuses expire within a reasonable time frame (usually 24 hours after activation).
Please comply strictly with all bonus-specific rules.
We take reasonable time and effort to verify transaction details but cannot be held responsible if delays occur due to circumstances beyond our control (such as system failures).
We are dedicated to providing a safe gaming experience for all users. To that end, we encourage you:
If you feel like your gaming activity is becoming problematic or you wish to take a break, please reach out for assistance:
We will guide you through our self-exclusion procedure which includes account closure and preventing any future sign-up attempts for an agreed timeframe ranging from 6 months up to a year.
Please be assured that all sensitive communication with support staff regarding your need for self-exclusion is treated confidentially. If further guidance on handling gambling issues or maintaining a responsible gaming approach, we highly recommend taking advantage of our links to UK's GamCare and other respected resources.
At Falcon Casino, ensuring fairness in games is paramount. Our Random Number Generators (RNGs), developed by our internal team and third-party partners like NetEnt/Evolution/Pragmatic Play, undergo rigorous testing to guarantee:
These RNG systems have been audited periodically as per regulatory requirements. You can visit.
We cannot guarantee uninterrupted access to all games at any given time due to factors beyond our control (system overload, server issues, third-party maintenance), but we strive to minimize their impact by implementing load-balancing measures.
To protect the integrity of gameplay during unforeseen technical hitches, where bets are made or received but not resolved within a specified time period as detailed hereunder, these bets may be automatically cancelled and voided.
Accounts may be suspended temporarily in instances like account security breaches, identity verification discrepancies, potential bonus abuse detection. In cases of repeated misuse we have right to close it after written notification.
Upon permanent suspension or closure: We cannot provide any reason for doing so but will maintain confidentiality at all times where appropriate; All forfeited balances are forfeit forever without compensation.
Our website and its content, including games, artwork, trade secrets, design, graphics and programming, as well as the selection of them, constitute intellectual property rights held solely by Falcon Casino's parent company or any relevant sub-contractor under contract for this purpose. Any other use is strictly prohibited without prior written approval.
Please respect our ownership and the value of what we create together with the world-class game developers supplying us with exclusive content.
Falcon Casino will not be held liable (including in tort) if any loss or damage occurs due to system downtime, maintenance events, security breaches affecting other users’ funds and accounts outside our control. In addition, under no circumstance shall Falcon Casino, its directors, officers or employees bear responsibility for failure of payment processors to settle transactions, bank overdraft fees on top up payments exceeding initial deposit limits imposed by local law regulations.
These Terms & Conditions may be updated periodically with or without prior warning to reflect changing regulatory requirements. When modifications are made we will endeavour to notify our registered users via email at least 30 days’ in advance regarding any changes to terms, if necessary.
If you need assistance on account-related issues (frozen funds etc.) please get in touch:
Email us
Phone us (Monday – Friday): +44(0)20-7123 5678
Chat Live with our agents available day and night.
Our business operations are governed by, licensed under and subject to applicable laws, regulations of the UK Gambling Commission ('UKGC').
